Carabao Cup Semi-Final Ticket Competition Additional Terms and Conditions

  • Prize consists of a pair of tickets for the home team and eligible supporters of that team only. Away Team Tickets and Away Team Supporter Tickets are not available. Tickets are located in the stands of home fans.
  • Promotion period: Enter between 12:00 on 12.01.23 and 12:00 on 17.01.23 inclusive.
  • Competition Mechanic:
  • Carabao will inform the winners within 24 hours after the competition closes. Winners must confirm before 12:00 on 18.01.23 and provide their address.
  • The winner of any prize that includes tickets is not permitted under Section 166 of the Criminal Justice and Public Order Act 1998 to sell or dispose of the tickets to any third party, unless otherwise agreed in writing by the event organizer .
  • Prize is for Round 4 Match Tickets only and does not include any other facilities or expenses of any kind, such as (by way of example and all are the responsibility of the winner and/or their guest(s) ) the next :
  • travel to or from the locations and associated charges.
  • accommodation.
  • travel insurance.
  • tips, gratuities, room service, drinks or meals; Y
  • any other costs associated with the trip.
  • Ticket collection details will be provided by the promoter, once the match date has been confirmed. If the tickets are collected on the day, they can only be collected by the winner and a photo ID (passport/driving license/ID) will be required at the collection point.
  • Clubs will be notified of the identity of ticket winners and their guests, and databases will be checked against club banning orders, as well as the National Police database for those who may be subject to a restraining order. Anyone found to be subject to a club or court banning order is not eligible to enter this competition or claim the prize. If a winner’s guests are subject to a club or court banning order, then they are not eligible for the prize and the winner will be required to identify a different guest.
  • Prize is non-exchangeable, non-transferable and cannot be redeemed for cash or other prizes. The promoter reserves the right to substitute the prize for one of its choice that is of equal or greater value than the original prize, in the event that circumstances beyond its control prevent the availability of the prize. The prize may be subject to availability and change where expressly indicated.
  • Name changes are not allowed, unless expressly agreed in writing (at the sole discretion of the EFL and/or the football club) on a case-by-case basis.
  • Winners will be subject to any additional terms and rules of conduct established by the relevant football club, venue host or event organizer (EFL) (including, but not limited to, terms of issue associated with the tickets, regulations applicable field rules and other policies applicable to visitors to the venue or event). The promoter, event organizer or stadium operators reserve the right to refuse entry and/or require winners and/or their guests to vacate the venue if the winner or guests fail to comply with these terms, rules or policies, any applicable law or regulation or other reasonable instructions or the promoter, event organizer or stadium operators, or due to inappropriate behavior of winners or guests. Winners are responsible for the behavior of themselves and their guests while receiving the prize.
  • No guarantees can be given that any match will take place at any particular time or date. The event organizer reserves the right to reschedule any match without notice and without liability.
  • Entrants acknowledge and agree that the ability to receive the prize may be prevented, limited or interfered with by unforeseen events beyond the reasonable control of the Promoter, EFL, Club and/or Venue, which may result in (amongst other things) the games are cancelled. postponed, cancelled, played behind closed doors, reduced capacity or entry requirements imposed by the competent authority. Neither the Promoter, the EFL, the Club or the Venue shall be liable if any unforeseen event prevents, limits or interferes with the Winner making use of the Ticket or attending the Match and in the event that the Winners are unable to make use of the ( s) ticket(s) to attend. any match, the Promoter will determine, in its sole discretion, whether to award an alternative prize.
  • Winners are solely responsible for having all necessary information and documents to meet stadium or venue entry requirements. Winners must also comply with any other policies, guidance and instructions that the EFL, Football Club and/or Venue may provide to them, as applicable, and which may be updated from time to time, in relation to attendance at the match or event.
  1. Winners are expected to comply with any third party terms and conditions that form part of the prize, including but not limited to the EFL and applicable football club conditions, together with the stadium ground rules. The EFL land regulations can be found here: and apply at all EFL Club stadiums (equivalent rules apply at Premier League Club stadiums). For any match played at Wembley Stadium the following rules apply:

  • If a winner and/or their guest(s) have any special accessibility requirements, the winner must notify the promoter as soon as the winner has won a pair of tickets. In some cases, the accessible seating notice may only be available at short notice. If wheelchair spaces are available, they will be offered on a first-come, first-served basis.
  • This is not a promotion of the EFL, the clubs or their respective group companies, nor is there any responsibility or contractual obligation to the prize winners on the part of the EFL, the clubs or the respective group companies in connection with the operation of this promotion (except only in connection with any applicable ticketing conditions and/or stadium regulations).
  • By submitting your personal information when entering the prize draw, you acknowledge that the promoter may disclose that information to the event organizer (EFL), the venue host and/or the relevant football clubs playing in the match to which it refers the prize for the purpose of verifying your eligibility for any prize and/or administering the delivery of the prize.
  • All personal data relating to entrants will be held securely and used solely for the purpose of administering this promotion and/or prize fulfillment by the promoter, the EFL, the clubs playing in the match to which it refers the prize and/or by any agent of the promoter. or EFL designated to assist with the running of the promotion or administration of the prize. More information about EFL’s use of personal data can be found in the EFL privacy notice at You must inform any invitees you may nominate of this. . The use of your personal information will not include the sending of electronic marketing communications unless you have opted-in to receive such communications (and you can unsubscribe from these communications at any time in the future).
  • The promoter of the contest is . The EFL is not the promoter of this contest.

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